Shipping policy
At The Great Pet Store, we aim to deliver your pet products quickly, safely, and efficiently. We partner with trusted carriers such as UPS and FedEx to ensure reliable shipping throughout the United States and internationally.
Order Processing
- Orders placed before 5:00 PM ET (NY) on 1 business days (Monday–Friday) are processed the same day.
- Orders placed after the cut-off time or on weekends will be processed the next business day.
Shipping Methods & Delivery Times
- Standard Shipping: 3–7 business days
Cutoff Time:
Shipping Costs
Shipping costs are calculated at checkout based on order weight, size, and destination. Free shipping promotions may apply for eligible orders.
Order Tracking
Once your order ships, you will receive a tracking number via email. Use this to monitor your order’s progress until it arrives safely at your doorstep.
Shipping Disclaimer
Delivery times are estimates and may vary due to carrier delays, weather, or customs processing. The Great Pet Store is not responsible for delays caused by these external factors.